Front Office Patient Care Coordinator jobs in Lehi/Provo and Layton
Are you ready for a career, not just another job? Join our team now!
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See what our other staff members have to say about working here!
Dr.Maya Moody, PT, DPT
I never thought I would get to do a job I enjoy so much. As a new grad, I feel like every week has been a new growth curve for me with opportunities to take my patient care, documentation, and autonomy as a clinician to the next level. I am happy, growing lots each day, and very well mentored. The magic is that being “Reborn” is not just an experience for our patients but also for ourselves as we discover the very best clinicians and people we can be.
Dr. Lyndi Payne, PT, DPT
Before joining Reborn, I was on the verge of leaving the physical therapy profession entirely due to burnout, lack of leadership support—particularly from male supervisors—an overwhelming patient load, limited mentorship, and a workplace culture filled with negativity. Additionally, the compensation did not reflect the demands of the role. On a whim, I applied to Reborn and initially found the transition to exclusively treating pelvic floor conditions a bit intimidating. However, it has turned out to be the best career decision I have made. I genuinely love working at Reborn and have the utmost respect for Betty, the owner. She prioritizes her employees’ well-being and professional growth, serving as an exceptional mentor and the best leader I have ever had. She has cultivated a workplace environment that is supportive, collaborative, and fulfilling, making each day at work a joy rather than a burden. Joining Reborn and working with Betty has truly been one of the most rewarding decisions of my career.
Dr. Danaya Olmstead
Working at Reborn was exactly what I was looking for in a clinic. I was able to choose my work hours to fit my schedule as a mom, I see patients for a full hour, have easier documentation since we are an out-of-network provider, and I get paid more! Betty is a very caring boss that really wants to help her PTs be the best providers out there. You can feel how much passion she has about the pelvic PT profession and making a difference in the world! I absolutely would recommend working here.
Hyerim Kim
I chose Reborn as my last clinical rotation because I was looking for something to ignite my passion again. When I found out that Reborn was created and owned by a women, Betty, who is still currently practicing and clearly passionate about her service, I knew I had to give it my all for a chance to be mentored under Betty. I was impressed at how robust, selective and detail oriented Betty was about taking on students. I appreciated how she wanted to make sure that this was a great fit for the both of us and took the time to hear out my story. I’ve had so much hands on experience and mentorship at Reborn that I have not received at my other rotations. Betty is a fantastic mentor, she is open to sharing her clinical knowledge, never condescending, her criticisms are always constructive, and she truly cares and uplifts you to not only be a great clinician, but as a whole person. As a student, I never felt like just a number nor was I treated like one. My thoughts, opinions and knowledge was respected and heard. As new grad, I feel completely prepared and competent to treat patients under the mentorship I will be receiving through my time as an employee with Betty and Reborn. She will invest in you as a person and provide opportunity to complete all the cont. ed your heart desires. At Reborn, your voice will be heard, any suggestions and feedback are taken into consideration right away. Betty understands what it is like to be a practicing clinician and is flexible and accommodating. I would have never imagined working at my dream job at niche clinic with one on one hour treatments as a new grad. I’m excited and honored to change the world one vagina at a time!
Rachel, Billing Specialist
Front Desk/Murray
I have worked at Reborn for a few years now and it has been a great experience. It is a company that has given me many opportunities and experiences that have helped me grow both personally and professionally. I have learned so much here at Reborn that has helped in an overall growth in my career. Reborn is a company that values their employee’s work-life balance and cares about their employees. One thing I enjoy most is everyone here works as a team to get things done and gets recognized for their dedication and hard work! Overall Reborn has been one of the best places to work.
Dr. Carol Beck, PT, DPT
I feel so fortunate to have landed here at Reborn Pelvic Health & Wellness; our work is truly changing the world! I am grateful to be able to see patients one on one for an hour, provide the level of care I believe my patients need, and be fairly compensated for my time by a company that is truly working to support its patients and employees given the unique needs of pelvic floor physical therapy. True mentorship is provided depending on the needs of the employee with an extensive onboarding process, shadowing opportunities, and ongoing one-on-ones provided, as well as generous allowances for continuing education to ensure that you are truly serving your patients well. Reborn’s support for continuing education is especially unmatched and includes helping organize and bring continuing education courses locally, maintaining continuing education libraries, encouraging planning future continuing education needs, providing mentorship, and providing financial support for courses. My co-workers create a positive environment with plenty of encouragement, wins, and kudos to go around. I truly enjoy coming to work and being a part of this team!
Dr. Madison Spainhower
PT, DPT, PRPC
Working with Reborn has reconfirmed why I love being a physical therapist, particularly a pelvic floor physical therapist! I was fortunate enough to start my post graduate career for 3 years in a clinic that supported one-on-one for 30-60 minutes with every patient, however, after relocating to a new city I started my second job in the typical outpatient setting. Only a year in and I started to feel burnt out from seeing 15-20 patients a day with the expectation of 20 within an 8 hour day (most of this was pelvic floor related patient care). I was questioning why I even do physical therapy and was looking into alternative career options or even going back to school to redirect my career path. I applied to Reborn via Indeed because of how much the one-on-one spoke to me and how I wanted to treat as a clinician. I was skeptical and afraid of the unknowns with leaving a clinic, concerns with a non-compete, and starting another position with fear of finding the same demands and burnt out frustrations. Reborn literally felt like a huge warm embrace that scooped me up and helped me find my love for the art of physical therapy again!
See What Our Patients Say!
“After having my fourth baby I had a prolapse and was referred to this wonderful practice. I didn’t feel like there was any hope for me and worried my life would be altered by this problem. I’ve only had 3 sessions so far but things are already improving so much. They have taught me a ton about my body. I was also very nervous about dry needling. I hate needles so much. I can’t express how ridiculous my fear of needles is. But I was willing to try whatever it would take to improve my body and the issues I’ve been having. Andrea was so kind in explaining to me how it would help and how it works. After trying it out I couldn’t believe how incredible the results were! There is nothing scary about dry needling. It works wonders immediately! I have never had this kind of range of motion. I am so grateful for this practice and for all the incredible things I am learning and how much my body is healing and improving! I can’t recommend them or thank them enough!”
See What Our Patients Say!
“After having my fourth baby I had a prolapse and was referred to this wonderful practice. I didn’t feel like there was any hope for me and worried my life would be altered by this problem. I’ve only had 3 sessions so far but things are already improving so much. They have taught me a ton about my body. I was also very nervous about dry needling. I hate needles so much. I can’t express how ridiculous my fear of needles is. But I was willing to try whatever it would take to improve my body and the issues I’ve been having. Andrea was so kind in explaining to me how it would help and how it works. After trying it out I couldn’t believe how incredible the results were! There is nothing scary about dry needling. It works wonders immediately! I have never had this kind of range of motion. I am so grateful for this practice and for all the incredible things I am learning and how much my body is healing and improving! I can’t recommend them or thank them enough!”
See What Our Patients Say!
“Reborn Pelvic Health & Wellness makes a lot of promises on their site. But Dr Betty delivered FAR more. If you haven’t felt heard, or haven’t felt like you’ve even been able to quite describe what you’re going through in this realm, book an appointment with Dr Betty. She saw me for a person, and provided space for me to start healing. Little by little I am building confidence in my health journey. Thank you thank you thank you!”
Position Overview
Are you a skilled and compassionate Front Office Patient Care Coordinator in healthcare looking for a rewarding career that recognizes and values your talents? At Reborn, we believe in making a profound impact on our patients’ lives while fostering an empowering, supportive work environment for our team.
Reborn is a thriving physical therapy practice with locations in Lehi, Layton, Murray, and Provo, UT, and we are currently seeking a full-time Front Office Patient Care Coordinator to join our passionate team in Layton, UT. Whether you’re looking for a fresh start or to elevate your current career, this is your opportunity to join a dynamic, growth-focused company dedicated to patient care, professional development, and fostering lasting relationships.
You’ll play a pivotal role in delivering outstanding patient experiences, handling everything from front desk operations to patient coordination, and managing patient communication. We’re looking for a dependable, people-oriented, and detail-driven individual who thrives in a fast-paced environment and is committed to helping our patients achieve their health and wellness goals.
Key Responsibilities
As our Front Office Patient Care Coordinator, your role will be a mix of administrative support, patient care, and team coordination. Your responsibilities will include:
- Patient Interaction: Create a welcoming, empathetic environment for patients, managing check-ins, check-outs, and scheduling.
- Communication & Support: Handle patient calls, texts, emails, and inquiries with warmth, efficiency, and attention to detail.
- Billing & Insurance: Assist with billing, and maintain accurate, confidential patient records.
- Sales & CRM Management: Use Go High Level (GHL) or similar platforms to manage patient leads and support consultation conversions.
- Team Coordination: Work closely with the clinical team to ensure all patients have access to the necessary resources for their treatment plans.
- Administrative Support: Assist with clinic operations, help streamline office tasks, and contribute to a smooth daily workflow.
Position Requirements
We’re seeking candidates who:
- Have previous healthcare experience (ideally in a front desk role or with knowledge of EMR systems). 1-3 years in a medical receptionist or front desk role preferred.
- Are familiar with sales or CRM platforms (preferably Go High Level).
- Bring excellent communication skills, with a focus on empathy and professionalism.
- Have a detail-oriented mindset and the ability to juggle multiple tasks efficiently.
- Are adaptable, able to shift priorities with ease in a fast-paced environment.
- Are passionate about delivering exceptional patient care and supporting team success.
Position Rewards
Joining our team means more than just a job—it’s an opportunity to grow, feel valued, and make a true impact. Here’s what we offer:
- Competitive Salary: $18.00 – $21.00 per hour, based on experience.
- Comprehensive Benefits: Health Insurance Stipend, 401K with profit sharing, and paid time off (PTO).
- Professional Development: Mentorship programs and career advancement opportunities.
- Work-Life Balance: Flexible scheduling, quarterly gym membership stipend, and a supportive work environment that nurtures your personal and professional growth.
- Team Culture: Enjoy working in a positive, fun atmosphere with a group of dedicated professionals who truly care about each other and our patients.
This Job Is Ideal For Someone Who Is:
- Dependable – More reliable than spontaneous.
- People-oriented – Enjoys interacting with others and working on team projects.
- Adaptable/Flexible – Enjoys work that requires frequent shifts in direction.
- Detail-oriented – Prefers focusing on the details and ensuring every aspect of the work is completed accurately.
Why Reborn?
At Reborn, we’re committed to creating a workplace that feels like home—a place where you can thrive, grow, and feel appreciated. Our founder, a passionate physical therapist, created Reborn to be different—focused on employee empowerment, ongoing learning, and exceptional patient care. We’re proud of our 95% employee retention rate and know it’s because we invest in our people.
If you’re ready to bring your skills to a role where you’ll make a true impact, work alongside a supportive team, and enjoy a fulfilling career with growth potential, apply now. Don’t miss this opportunity to join the Reborn family and take your career to the next.
Our Mission:
To serve, educate and empower each person about their own unique body, while being wholeheartedly committed with our heart, head and hands to changing the world one pelvic floor at a time.
Our Vision:
To be the leading pelvic floor physical therapy company and open 3 additional clinics with 4 FTE pelvic therapists in Utah in the next 5 years. To open 10 clinics with 4 FTE pelvic therapists around the country in the next 10 years.
To change healthcare in a positive and necessary direction by helping as many people as possible with pelvic floor dysfunction.
Our Unique Serving Proposition:
We help people throughout their lifespan stop peeing their pants, reclaim their intimacy, and ditch pain to live their life to the fullest participating in life and activity without having to sit on the sidelines.
Our Brand Promise:
Better Together
Our 8 Core Values:
- Deliver Red Carpet, WOW, Unmatched Service & Experience
- People First, Connect Emotionally, Patient Second
- Embrace, Drive Change & Challenge Norms
- Purse Relentless Learning With Individual & Collective Growth
- Cultivate & Nurture Open, Honest, Real & Authentic Relationships
- Build a Positive Team and Family Spirit With Servant Leadership
- Exhibit A Fiery Passion, Purpose and Determination
- Extreme Ownership: Do What It Takes
About Our Company
A FAMILY BUSINESS
We are family-owned and operated and intend to stay that way…
STAFF TRAINING
We investment in mindset, skillset and networking development throughout the year. All of our providers have access to ongoing continuing education training and career development.
CLINICAL DEVELOPMENT
All clinicians meet monthly for education classes including but not limited to joint mobilizations, neurodynamics, exercise progression and regression, and blood flow restriction to name a few… Ask other potential employers if they are meeting regularly to improve their clinical skills.
POSITIVE CULTURE
We are fun! As humans, we spend a lot of time in our places of work. How terrible would it be if you had no fun at work! We believe in working hard, doing a good job but also having fun doing it!
CAREER ADVANCEMENT
Are you ready for an exciting career journey with unlimited opportunities for growth? Look no further! Our goal is to help you build a career that you’re passionate about, and we’re committed to providing you with the tools and support you need to succeed.
Whether you’re a new grad PT or a customer service superstar, we want you to know that the sky’s the limit. With the right attitude and commitment to excellence, you could be running your own clinic or earning profit shares in our company before you know it. And the best part? Our opportunities for growth aren’t just limited to PTs – we have exciting roles available in marketing, administration, human resources, and finance too.
So if you’re ready to take your career to the next level, we invite you to join our rapidly scaling company. With our support and your passion, the possibilities are endless!
IS REBORN RIGHT FOR YOU?
If you’re looking for a cushy gig where you can coast through your workday without breaking a sweat, then I’m afraid Reborn is NOT the place for you. We’re a team of high-performers who thrive on challenges and are passionate about growing both professionally and personally.
Now, if you’re someone who’s ready to roll up your sleeves, embrace the challenge, and make a real impact, then we want to hear from you! We’re not interested in just clocking in and clocking out – we’re here to make a difference and change lives. And we know that starts with having a team that’s committed to excellence.
So if you’re ready to join a team of go-getters and make a real difference in people’s lives, then click that apply now button below and let’s get started! Together, we’ll achieve greatness and create a world-class team that can take on any challenge.
Interested In Applying?
Reborn is family owned and operated by Betty DeLass, Physical Therapist. We help IMPACT our communities via physical therapy & holistic wellness. We work alongside our referral partners and their staff to provide the best physical therapy to patients in need. We believe we’re able to make a lasting impact in all our patients lives. This goes hand-in-hand with the impact we’re able to make on their friends and families as well. We can’t wait to hear from you!
