FAQ

Frequently Asked Questions

What Makes Reborn Pelvic Health & Wellness Different?

We provide one-on-one care to our patients with our expert pelvic health physical therapists for one-hour (or longer) sessions. We utilize many different hands-on (manual therapy) interventions to treat the root cause of your symptoms allowing you to return to living life to the fullest. We focus on things both inside the pelvis and outside the pelvis. We are very holistic in our treatment and provide you with individualized care. Each session builds on another, and you are never doing the same thing. You are never working with multiple therapists. Always one-on-one with an expert provider, no aids or techs. And you are never off on your own doing exercises in a corner. Much different than most ‘traditional’ physical therapy!

We are physical therapists, orthopedic physical therapists, and pelvic floor physical therapists.
Honestly, we couldn’t get enough and just kept learning knowing we were missing an essential part: THE PELVIS! We can literally treat the entire body! How cool is that?

We are the go-to experts before, during, after pregnancy, and beyond!
The other amazing thing about our treatment philosophy is that we continue with optimal health and wellness. Meaning, rather than what “typical physical therapy” does, stopping once your symptoms are gone or you are 80% better. We continue on into full resolution of symptoms, getting to the root cause and underlying WHY behind your symptoms, building resiliency in your system, and then reaching for new goals. Our treatment philosophy allows us to work into performance and optimizing both inside and outside of the pelvic floor, so you can obtain things that you have never thought possible!

How Many Visits Will It Take?

Great question, in true physical therapy form… It depends !

Most of our patients see us for 10-16 visits to completely resolve their symptoms and optimize their pelvic floor and live life to the fullest! 

Others love us so much they come back for optimization/maintenance every few months as they achieve performance levels and soar to higher activity and personal bests.

It all depends on what is going on, how long your symptoms have been bothering you and your goals. Each plan of care is individualized to each person. We treat based on symptoms and what your body needs to find lasting relief for long term benefits.

We follow our unique and comprehensive 4 phases of treatment.

In phase 1 and 2 of treatment, we typically see patients 2 times a week for 1 hour appointments until we figure out all of the contributing parts and focus on symptom resolution (meaning you are no longer having the issues you had when you came in). 

Typically most physical therapy places will discharge or graduate you after phase 2, because “insurance doesn’t pay for adding back in activities.” What makes Reborn unique, and unlike any other practice, is that we care so deeply about getting you lasting results and getting you to cross the finish line! We have a phase 3 and 4 to take you through!

In phase 3, the “building resiliency phase,” of treatment as we “add back” in things that you want to be doing ie. running, jumping, sex, lifting, sport, or new activities etc. During this phase of treatment we drop down the frequency of visits (one time a week to every other week). 

Remember when your past PT told you… “sorry, you have to discharge to a home program, your insurance won’t cover that…” or sorry, “your insurance limits your visits to 6…” NOPE,  NOT HERE!!! We will take you to the finish line!

You cross that finish line at phase 4. Once you have added back in everything and are doing well without symptoms still then you get to transition to the “Optimal Pelvic Floor Phase,” meaning you are living life to the fullest without even thinking about your pelvic floor. In phase 4, we transition you to a health and wellness phase and you come back as needed proactively. 

Once a patient, always a patient. You carry your pelvis with you your entire life. We are here for you along the whole journey ie) you get pregnant again, you twist your ankle, or have a weird neck kink. We are here for you throughout your lifespan!

Additionally, we offer flexible scheduling to meet your needs if you are traveling from out of state or > 1 hour away from us.

Where Are You Located?

We have multiple locations:

West Jordan: 7611 S Jordan Landing Blvd, Suite #130, West Jordan, UT 84084

Lehi: 310 N 850 E Suite D, Lehi, UT 84043

What Types Of Conditions Can Be Treated?
  • Bowel/bladder incontinence
  • Pelvic pain
  • Endometriosis
  • Painful bladder syndrome/IC
  • Pain with intercourse or intimacy
  • Pregnancy/Postpartum
  • Low back/hip/SI/tailbone pain
  • Constipation
  • Urinary urgency/frequency
  • Urinary incontinence
  • Post-prostatectomy
  • Erectile Dysfunction
  • Hard/Flaccid
  • Scrotal Pain
  • Testicular Pain
  • Penile Pain
  • And many more!
What Type Of Payments Do You Accept?

We accept all major credit cards, Venmo, checks, CareCredit and HSA/FSA cards.

A credit card is required to reserve your appointment and payment is required at completion of the appointment.

Do You Take My Insurance?

YES!

We are a hybrid model, meaning we work with insurance and accept cash payments. We are here to help you make it work financially while using your insurance and getting the best possible outcomes!

We also accept HSA/FSA, CareCredit, and any other major credit card.

We are a preferred out of network provider with Tricare. It’s like being in-network…seriously! We see you, submit your claims to insurance, get paid by your insurance, and you get better while getting to use your insurance!!! Tricare patients only pay upfront for coinsurance, co-pay and deductible if applicable. We are honored to support our military families.

NOTE: Some Tricare plans require a referral or authorization prior to being seen.

At this time, we do not accept Medicare or Medicaid and are working on accepting these in the future!

We are continually evaluating the needs of our patients and community to provide exceptional care!

Do You Take CareCredit?

Yes! We have a variety of options with CareCredit to utilize payment plans with 0% interest. Apply for Care Credit HERE

What Is The Difference Between the Free Introductory Assessment & A Pelvic Floor Physical Therapy Examination?

Free Introductory Screening Assessment: This is our introductory screening assessment. It is a 30 minute health and wellness appointment with our expert pelvic floor therapist. We will perform a pelvic floor screening protocol questionnaire, assess breathing including a balloon blow up test, assess diastasis recti (abdominal separation), assess posture and assess muscle activation (core and glutes).

Then, if you qualify, we will discuss next steps for pelvic floor therapy.

This assessment does NOT include an evaluation, internal assessment, treatment or plan of care. 

Pelvic Floor Physical Therapy Evaluation: This is what you would select for a more comprehensive and individualized one hour pelvic floor therapy evaluation with our expert pelvic floor therapist. This will include a full body movement analysis, full body evaluation, including a deeper dive into your spine, ribs, breathing, abdomen, hips, pelvis, and down the body to your feet, as well as an external and internal pelvic floor examination, looking at the pelvic floor range of motion, strength, endurance, mobility, scar tissue, prolapse, pressure management and coordination, as well as treatment and an individualized and personalized plan of care. We will then connect all the dots for you to get the root cause of your symptoms so you can get back to living life to the fullest with an optimal vagina!

Please call us at 801-702-8475 to schedule.

Do You Have A Cancelation Policy?

Our goal at Reborn is to provide every patient with high-quality care and attention. It is important that patients attend their appointments to achieve their treatment goals. In order to provide this care, we will make our best efforts to accommodate each patient’s schedule and reserve appointment slots accordingly.

We understand that life happens, and you may need to cancel or reschedule your appointment. In the event that you’re unable to make your scheduled appointment, we do require notice at least 24 hours (business days) prior notice to your appointment (Note: we close at 3 pm on Fridays). This will allow us to find a different time for you to continue your treatment while also allowing us to provide care to another patient who may be waiting to be scheduled.

If you have any questions about rescheduling you can always reach out to our team.

What Is The Pelvic Floor?

A group of muscles, nerves, ligaments, and tissues that form a bowl in the bottom of your pelvis.

Pelvic floor physical therapy is a therapy treatment to help address pain, weakness, and dysfunction in and around the pelvic floor muscles. Both men and women can experience dysfunction with their pelvic floor. Reborn Pelvic Health & Wellness clients receive a private and thorough one hour evaluation by a licensed doctorate of physical therapy with specialized training in the muscles of the pelvic floor. Research shows that strengthening of the pelvic floor muscles can reduce the effects of incontinence, organ prolapse, and many other conditions specific to women. Education is our greatest tool and clients are taught ways to independently manage issues such as bladder retraining, behavior/lifestyle changes, therapeutic exercise and modalities to improve quality of life. Our physical therapists are trained in manual treatment techniques, trigger point dry needling, and therapeutic exercise to address many of the symptoms associated with bowel, bladder and sexual dysfunction as well as return to higher levels of exercise postpartum.

What is really important to know is that physical therapy is the first-line treatment for these conditions before any other interventions should be considered.

What Do I Wear To My Appointment?

We recommend that you come in comfortable clothing that you can move in.

What Causes Pelvic Floor Dysfunctions?

Many different things can lead to pelvic floor problems: prior or current hip/low back/tailbone injury, pregnancy/delivery, sexual trauma, hormone changes, stress, car accidents, prostate surgery, and many more.

What Does The Pelvic Floor Do?

• Provides support for your organs
• Helps with bowel and bladder control
• Has important sexual functions
• Acts like a sump pump with movement
• Helps stabilize low back, hips and pelvis

What Will The First Visit Include?

We will review your medical history ahead of time, ask clarifying questions and then dive into a full body movement analysis.

After that, we will deep dive into the specifics of your spine, rib cage, breathing, abdominal cavity, hips, pelvis, SI joints and all the way down to your feet.  

We will then perform an external and internal pelvic floor examination. Similar, but different than an internal exam with your OB/GYN or Midwife (no stirrups or speculums). We will be looking through the lens of a physical therapist, at range of motion, strength, coordination, mobility, scar tissue, trigger points, and overall movement systems. 

With the information we gather we will perform treatment and give you a plan of care to optimize your body and pelvic floor and get back to living your life to the fullest!

Should I Cancel My Appointment If I Have My Period?

Nope! You can still come. You are a whole person and we have plenty to work on in the pelvis and outside the pelvis. It doesn’t make a difference to us as your provider. If it makes you uncomfortable, we can hold off on anything internal until the next session. We would hate to cancel 1/4 of our patients because they are menstruating…and that is not ok! You deserve BETTER!

What Is Dry Needling?

In the simplest version, dry needling communicates with your nervous system, restores homeostasis, improves blood flow, decreases pain, improves activation of the muscles and improves range of motion.. this is what we know so far!

We use thin filiform needles (same needles as acupuncture, however it is NOT acupuncture) to stimulate myofascial trigger points, muscles and connective tissue to help manage pain, improve mobility and enhance muscle activation. When there is a trigger point of contracted tissue it creates an environment with decreased blood flow and oxygen which leads to changes in pH (more acidic) and a dumping effect of biochemicals that sit there and creates/signals to the brain that there is pain/discomfort/tightness/etc. We then take a dry needle into the trigger point (the most painful/discomfort, or one that reproduces your pain) to stimulate a local twitch response. The local twitch response helps restore the blood flow and oxygen, balance the pH and clear out the biochemicals that are hanging out in the contracted muscle fiber signaling to your brain. It’s a game changer, we go directly to the source!

Does it hurt? Depends…some people think it is painful, others think it is a weird/unique stimulation, and others just feel blood flow returning to the area. Try it out yourself and let us know what you think!

Should I Cancel My Appointment If I Did Not Do My Exercises?

Nope! We still want you to come!

Each session is unique and we can continue to make progress whether you have done your exercises or not. Let us help you continue the momentum forward! Canceling an appointment because you “did not do your exercises” will only set you back further, our hands on approach is where the magic happens! You will continue to see tremendous results even if you don’t do your home exercise program.

Do I Need A Referral From My Doctor?

Nope!

Utah is a fully direct access state, which means by law you do not need a physician referral to go to physical therapy. You can go to whoever you want whenever you want. Wahoo!!!

That being said, we still believe in collaborative care and will communicate with other providers as needed. We want to know who is on your care team!

Can I Bring My Kids To My Appointment?

Our goal is to create a supportive environment for our patients and ensure they can benefit from their visits. We understand that many of our parent patients have childcare limitations, and also know that in some cases, having 1:1 time with a physical therapist without children present can be supportive in achieving treatment goals.

If you need to bring your child(ren) we are happy to accommodate, however, we do ask that your child(ren) be respectful and able to be with you during your visit in the treatment room. We recommend bringing something to occupy them for your entire session or get childcare if that is not possible. We want your session to be focused as much on your health and healing as possible. Children cannot be left unsupervised at any time. 

Real talk: You’re not alone. If childcare is preventing you from receiving the care you need, please do not hesitate to reach out so we can discuss options.

Should I Do Pelvic Floor Physical Therapy While Pregnant?

Absolutely! We highly encourage this! It is standard of care 🙂.

We would love to help you optimize your body, pelvis and pelvic floor for birth. As a physical therapist we believe we are an essential part of your birth team, preparing you as much as possible from the physical side of things. 

Many of our moms-to-be have wonderful experiences with their birth! We help them get rid of common, but not normal, pregnancy aches and pains, educate and practice push-prep in multiple positions, perineal stretching and many more valuable tools and techniques. 

For more information about why it is important and necessary for pelvic floor physical therapy during pregnancy, check out our blog page.

When Should I Start Pelvic Floor Physical Therapy Postpartum?

We typically see our patients 2-4 weeks postpartum. As soon as you feel ready to leave the house and add an appointment to your schedule. We do not perform an internal exam until you have been cleared from your other providers) at the 6 week postpartum check up. It is important for your uterus to heal prior to any internal exams.

We believe that rehab postpartum is ESSENTIAL!

When do you start physical therapy for any other musculoskeletal event, like a knee surgery or joint replacement? IN THE HOSPITAL!!!

Our mission is that every pregnant and postpartum person has a pelvic floor physical therapist on their care team.

We can work on so many other things outside of the pelvis immediately postpartum, like breathing, bringing the rib cage back down, connecting back to your core and glutes, body mechanics and neck pain just to mention a few ;).

Do You Treat Men?

Coming July 2024 we will be offering Men’s Pelvic Health Services!!!

While our passion is serving, educating and empowering owners of a vagina. And we truly love serving people before, during and after pregnancy.

That being said, we do often see the partners and significant others of our patients for treatment as well. Simply because they see the results and want them too!

If your significant other, family member, or friend needs care we can provide that too!